More than 1.2 million pilgrims benefited from the “Ask Me” spatial guidance service during the 1446 Hajj season. The service assisted pilgrims in navigating the Grand Mosque and locating key religious sites by offering clear directions and helping them identify both their current location and intended destination.
Designed to help visitors navigate the Grand Mosque and locate key religious landmarks, the service offered direct routing assistance—allowing pilgrims to determine their current position and efficiently reach their desired destinations.
In addition, an interactive multilingual digital map provided comprehensive spatial guidance, enabling pilgrims to easily find essential facilities within the Grand Mosque. These include guidance offices, wheelchair distribution points, lost and found services, lost pilgrim support centers, and health clinics.
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