The Saudi Ministry of Interior proudly announced a remarkable milestone, with the Makkah Route initiative successfully serving over one million pilgrims since its launch. This achievement underscores the Kingdom’s commitment to enhancing the Hajj experience for Muslims worldwide.
The Makkah Route Initiative operates in collaboration with several ministries, including Foreign Affairs, Health, Hajj and Umrah, and Media. Other partners include the General Authority of Civil Aviation, the Zakat, Tax and Customs Authority, and the Saudi Data and Artificial Intelligence Authority (SDAIA). This initiative has been running for seven years, enhancing the experience for pilgrims.
Enhancing the Pilgrim Experience
The Makkah Route Initiative aims to facilitate the hosting of pilgrims by providing high-quality services. It enhances the experience through qualified national staff who speak multiple languages and utilize modern technologies. This initiative creates a spiritual and human experience for pilgrims arriving from 11 airports in seven countries.
This year, the Makkah Route Initiative operates in Malaysia, Indonesia, Pakistan, Bangladesh, Morocco, Turkey, and Ivory Coast. It aims to simplify the procedures for pilgrims in their home countries. The process begins with collecting biometric data and issuing Hajj visas electronically.
Upon departure, the initiative ensures that passport procedures are completed at the airport. It verifies health requirements and sorts luggage according to transportation and accommodation arrangements in the Kingdom. Pilgrims then board buses that take them directly to their accommodations in Makkah and Madinah.
The Makkah Route Initiative significantly enhances the pilgrimage experience by ensuring a smooth transition for pilgrims. This initiative exemplifies the Kingdom’s dedication to providing exceptional services to the guests of Allah. As the number of beneficiaries surpasses one million, the initiative continues to play a vital role in facilitating Hajj and Umrah journeys.
