All You Need to Know About ‘Fares’ Electronic Governance System

Ahmad El-Assasy December 19, 2023

2 minutes read

All You Need to Know About 'Fares' Electronic Governance System

The Ministry of Education launched the ‘Fares’ system as part of Saudi Arabia’s efforts to implement electronic governance systems. The system offers numerous features and digital solutions for its affiliates.

In this report we provide key information about the system and how it can be beneficial in the following sections:

According to the “World of Technology” website, the Ministry of Education defines the ‘Fares’ system as an electronic system that serves all educational affiliates in Saudi Arabia. This is accordingly, marking the Ministry’s first foray into electronic governance.

Table of Contents

Electronic Services

The ‘Fares’ system aims to provide a range of electronic services, accessible to employees (teachers, administrators, users, or workers) for obtaining necessary approvals automatically, without the need to revert to the administration.

‘X’ Account

The Ministry has also created an account on the ‘X’ website for the ‘Fares’ system, offering a self-service to respond to inquiries from citizens and educational affiliates.

System Objectives

The ‘Fares’ system aims to leverage the latest in technology to enhance the efficiency and effectiveness of administrative and financial affairs in the Ministry of Education and its various departments. It also provides electronic services to all teachers and employees, accessible anywhere and at any time.

The system also aims to provide and make information available to individuals and departments, achieving optimal benefit while maintaining confidentiality and privacy.

Services of the ‘Fares’ System

The services provided by the ‘Fares’ system are, basically, divided into several sections as follows:

Self-Service System:

This is a subsidiary system of the Fares Human Resources systems, offering a range of electronic services that an employee (teacher or administrator) can access.

The self-service system includes two branches: one for the manager, containing a set of requests and inquiries related to their job functions. There is also another one for the employee, which includes requests for leave, retirement, and various inquiries.

Electronic Services:

Electronic services are divided into requests and inquiries and include:

1. Services available to the manager:

For requests, the manager can:
– Submit a direct request for an employee’s leave.
– Request a substitute for an employee.
– He can also report an employee’s absence.
For inquiries:
– Inquire about employees.
– Also, inquire about employees’ requests.

Services available to the employee:

2. For the employee, the requests include:

– First: Leave requests.
– Second: Direct notification after a leave.
– Third:Requests for substitution.
– Fourth: Requests to cut short a leave.
– Fifth: Requests to extend a leave.
– Sixth: Requests to modify the duration of a leave.
– Seventh: Requests to cancel a leave.
– Eight: Requests to modify the start of a leave.
– Ninth: Retirement requests.

As for inquiries:

– Salary statements.
– Basic employee data.
– Employee’s historical record statement.
– Overtime statement.
– Deputations statement.
– Pending requests.

New ‘Fares’ System:

In 2018, the Ministry of Education updated the ‘Fares’ system by adding a new link for the system’s self-service.

The Ministry also announced that the official link for accessing the self-service system in ‘Fares’ would be changed, discontinuing the old link: https://sshr.moe.sa, and adopting the following link instead: https://sshr.moe.gov.sa.

How to Register in the ‘Fares’ System:

Click the registration link for new users on the website sshr.moe.gov.sa.
Fill in all the required fields.
Make sure to enter the same IBAN you use to receive your salary.
Afterward, a verification code will be sent to you, which you can update through the unified call center at the number 19996.”