Saudia, the national flag carrier of Saudi Arabia, has launched a new feature that enables passengers to track their lost or delayed baggage, according to the Saudi Press Agency (SPA).
The “Share Item Location” feature from Apple allows Saudia travelers to privately and securely locate and return baggage equipped with an AirTag or “Find My network” accessory.
Passengers can easily get a baggage location sharing link from the Find My app on their iPhone, iPad, or Mac devices. Then, they can send the link via Saudia digital portal.
For more safety, this location sharing automatically expires after 7 days or upon baggage recovery. Moreover, passengers can choose to deactivate it manually at any point.
Powered by Apple’s Find My network, the “Share Item Location” feature allows a passenger to find their lost items using a billion Apple devices nearby. It is totally private and encrypted, meaning no one else can view an item’s location or information.
Passengers can access this feature by ensuring their Apple device is updated to iOS 18.2, iPadOS 18.2, or macOS 15.2 or later.
In the light of this, Chief Data and Technology Officer at Saudia Group, Abdulgader Attiah, said that the launch of the “Share Item Location” feature underscores Saudia‘s commitment to digital transformation and harnessing cutting-edge technology to elevate the traveler experience.
Furthermore, he pointed out that the collaboration with Apple reflects Saudia‘s dedication to providing world-class services and establishing its status as a leader in the aviation industry through adopting innovative solutions that enhance service benchmarks and operational efficiency.
