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GACA issues a report on the performance of airports for May

GACA issues a report on the performance of airports for May

Saudi Arabia’s General Authority of Civil Aviation (GACA) released its monthly report on the performance of the country’s international and domestic airports for May 2022 today, Thursday.

This report is part of a strategic plan to improve passenger services, raise their quality, and improve the passenger experience at the Kingdom’s airports.

The top five airports in the survey were King Khalid International Airport, Prince Muhammad bin Abdulaziz International Airport, Abha International Airport, Al-Jawf Airport, and Najran Airport.

The authority used a transparent approach to evaluating airport performance, dividing the review into five groups;
it begins the first category with international airports that are more than 15 million passengers each year. King Khalid International Airport in Riyadh ranked first with a commitment rate of 82%.

King Abdulaziz International Airport in Jeddah came second, with a commitment rate of 45%, according to the Saudi Press Agency “SPA”.

In the second category of international airports, the number of passengers comes from 5 to 15 million passengers annually

Prince Muhammad bin Abdulaziz International Airport in Madinah ranked first with 82%, while King Fahd International Airport won 73%.

In the third category of international airports, the number of passengers comes from 2 to 5 million passengers annually,

Abha International Airport ranked first with a commitment rate of 100%, while King Abdullah bin Abdulaziz Airport in Jazan came second with a commitment rate of 88%.

The fourth category is for international airports the number of passengers is less than 2 million passengers annually.

Al-Jawf Airport ranked first with a commitment rate of 100%, outperforming the competing airports in the total average waiting times for the departure and arrival flights.

Najran Airport ranked first in the fifth category for domestic airports, with a percentage of 100 percent, exceeding all competitors in total average waiting times for departure and arrival flights.

GACA uses 14 main criteria to evaluate airport performance, the most important of which are passenger waiting times in travel procedures and traveler time spent in front of the luggage process.

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